WordPress Site Hacked? We Fix It. Fast.

Our local experts will find and clean the malware, restore your website, and lock down security within hours. Get your business back online today.

Is your website showing these signs?

Unexpected-Changes-NZ

Unexpected changes you didn’t make

Are new pages appearing, content changing, or strange links showing up in your footer without your permission? This is a clear sign an intruder has access to your site backend.

Deceptive-Site-Ahead-NZ

Search engines and browsers start warning people

When Google or browsers like Chrome detect malware, they slap a giant red “Deceptive Site Ahead” warning on your site, blocking visitors and killing your traffic instantly.

Spam-Redirect-NZ

Server or site behaviour becomes abnormal

Is your site painfully slow, crashing randomly, or are visitors trying to reach your store being redirected to spam or gambling websites instead? These are classic symptoms of a hidden infection.

Emergency WordPress Rescue Service

NZ$299

(One Time Fee)

  • Complete Malware Removal – Manually scan and clean every file
  • Database Scrub – Remove hidden backdoors and injected spam links
  • Blacklist Removal – We submit your site to Google & McAfee for review to clear warnings
  • Security Patching – Update your plugins and close the vulnerability holes
  • Firewall & Cloudflare Setup – Configure a firewall and Cloudflare to block future attacks
  • 30-Day Guarantee – If the hack returns within 30 days, we clean it again for free

How We Fix Your Website

Server-Site-Repair

1. The Deep Scan

We don’t just run an automated plugin. We perform a manual review of your file structure and database to identify the specific strain of malware affecting your site.

Broom-Site-Repair

2. The Clean Up

We surgically remove the malicious code while keeping your content, images, and design safe. We strip out “backdoors” that hackers leave behind to get back in later.

Shield-Site-Repair

3. The Hardening

Cleaning isn’t enough; we have to lock the door. We update your outdated software, change compromised salts/passwords, and install a proactive firewall.

Restoration-Site-Repair

4. The Restoration

Once clean, we work to get your site back online. We submit “Review Requests” to Google and other blacklists to get the red warning screens removed.

Frequently Asked Questions

How long will it take to fix my site?

We treat hacked sites as emergencies. We typically start work within 2 hours of receiving your login details. Most standard cleanups are completed within 24 hours. If your site is on a Google Blacklist, the review process (controlled by Google) can take an additional 12–24 hours after we finish our work.

What details do you need from me to get started?

1. WordPress Admin login (Username & Password).

2. Hosting Control Panel or FTP access (so we can access the server files directly). Don’t worry if you don’t have these handy, we can guide you on how to find them once you contact us.

Will I lose my content or design?

No. We surgically remove the malicious code that has infected your files and database without deleting your actual content. Your pages, posts, images, and design will remain intact. In the rare event that a core file is damaged beyond repair, we will restore it from a clean repository.

Do I need to move my hosting to Red Jet?

No, you don’t have to move. We can clean your site on your current host. However, many hacks happen because of poor hosting security. Once your site is clean, we highly recommend our Managed Hosting Service to ensure you are protected by our enterprise-grade firewalls and real-time scanning to prevent future attacks.

What if the hack comes back? (Is there a warranty?)

Yes. We offer a 30-Day Re-infection Guarantee. If your site gets hacked again within 30 days of our cleanup, we will fix it again for free. We also provide a detailed report on how to keep your site secure moving forward.

Can’t I just use a security plugin to fix this myself?

Security plugins are great for prevention, but they often fail at repair. Hackers hide “backdoors” in your database or disguise malware as legitimate system files that plugins miss. Our service involves a manual, line-by-line review by an expert to ensure every trace of the infection is gone.

Need Urgent Help With Your Hacked Site?